It would appear that there is some good in the world.
As you know, I went to Best Buy last week and was told that my laptop would be in on Saturday. As expected, we got a call on the weekend telling us that my laptop was ready. At 6:00 pm on Sunday. I called my father-in-law to see about bringin him with me to get it, but he lives outside of Vancouver so it would have been a massive pain for him to come out just to be backup. So my wife and I went in on our own. We walked in bravely, preparing ourselves for battle. We'd read and re-read our service agreement, we'd prepared our arguements.
Instead, we walked in, asked for the computer, were given it and we walked out. No charge, no paperwork, nothin. I was absolutely dumbfounded. They replaced my motherboard, videocard and some other little minor shit. They even repaired the headphone jack that I broke in the first two months. All free of charge. Astounding.
Anyways, I've typed this whole deal out on it, it works fan-fucking-tastic and I'm so glad to have it back that I'd almost shit Best Buy's praises if they hadn't taken so long. Thanks Best-Buy.
-b
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